Our customers' satisfaction is our number one priority. Refunds need to be requested within 7 days of receipt. Refunds or exchanges are considered on a case-by-case basis. Please send us a message with your request for evaluation at: future@notlabeled.com. *Sale items not included. See FAQ for more information.

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If your purchase arrives with visible defects, please return and state the reason for your return for a 100% refund or free exchange. We will pay for return shipping and exchange shipping.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 5-7  business days. If your order hasn't arrived after 7 days, please contact us. Expedited shipping usually takes 2-3 days, and can be upgraded at checkout.